L J Signature Delivery & Returns
Types of Delivery
Standard UK Delivery
Order over £100 Delivery free
Royal Mail – Standard UK Tracked Delivery – £3.95
Royal Mail – Next Day Tracked Delivery – £5.46
European & Worldwide Delivery
Orders over £250 Delivery free
Royal Mail Europe Tracked Delivery – £15.80
Rest of the World Tracked Delivery – £26.88
All orders will be dispatched within 1-2 working days (excluding weekends and national holidays).
Our garments are made with love and attention to detail. We hope that you love them as much as we do. If not, you can return any item within 14 days of receipt, provided the products are returned complete, in the exact condition it was received, unused, unwashed, all labels and tags intact and within its original packaging.
Enjoy trying on your items however, please do not bring them into contact with your make up, oils, perfume/deodorant’s or creams. Please also make sure that all bottoms are tried on over your own underwear.
In the interests of strict hygiene rules we may refuse returns where it’s obvious that an item has been worn.
Returns should be received by us and processed within 14 days; holidays and events permitting. When processed you will receive a return confirmation email from us.
*Please note: Due to Covid 19 orders may take longer than usual to arrive
We have extended our Christmas 2020 returns policy which means that you are able to return your items purchased up to the 24 December 2020 until 29 January 2021.
At LJ Signature we are happy to issue a refund which will go to the original payment method used when you made your purchase.
Please always obtain a proof of postage when sending any returns back to us. If you do not do this it may result in you not receiving your refund if it gets lost in the post.
We do not offer exchanges. If you require a different size or style please send the original item back for a full refund and place a new order for the item in the size and style required.